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MTRs

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MTRs

Introduction​

MTR is a tool we use to diagnose network issues between your internet provider and the server. It traces each step along the connection path to detect latency increase, packet loss, or other problems.

Running An MTR​

Each operating system has its own way of running an MTR.

Click on the section to expand it.

Windows logo

Windows​

On Windows you can use a software such as WinMTR.

  1. Click the link and download the application.
  2. Extract the downloaded archive and open the folder.
  3. Start the WinMTR.exe file and enter your server's IP address in the 'host' field.
  4. Click start and let it run for at least a minute.
  5. Take a screenshot of the full results so we can analyze your route.

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Apple logo

macOS​

  1. Open the Terminal.
  2. If you don’t have Homebrew, install it:
    /bin/bash -c "$(curl -fsSL https://raw.githubusercontent.com/Homebrew/install/HEAD/install.sh)"
  3. Install MTR:
    brew install mtr
  4. Run the test: mtr -b <server ip>
    Make sure to replace <server ip> with your actual server IP without the port.

Linux logo

Linux​

  1. Open a terminal.
  2. Install MTR with your package manager:
    • Debian/Ubuntu: sudo apt install mtr
    • CentOS/RHEL: sudo yum install mtr
    • Fedora: sudo dnf install mtr
  3. Run the test: mtr -b <server ip>
    Make sure to replace <server ip> with your actual server IP without the port.

In any case, let it run for at least a minute.

The easiest way to share it is to take a screenshot and send it to us in a ticket for review.

Please also make sure to share the source IP address so we can run a reverse-MTR as well.
This is not your server's IP address, and you can find it on a site such as this: https://whatismyipaddress.com/

Reading The Results​

If you want to learn how to read MTR results yourself, you can read the following articles: